Disclaimer & Privacy

Through our store, privacy-sensitive data or personal data are processed. Theoriedoen.be considers careful handling of personal data of great importance. Personal data is therefore carefully processed and protected by us.

In our processing, we adhere to the requirements of privacy laws. This means, among other things:

  • we clearly state the purposes for which we process personal data. We do so through this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first seek your express consent to process your personal data in cases where your consent is required;
  • we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • we respect your right to provide access to, correct or delete your personal data at your request.

Theoriedoen.be is the data controller. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last updated on 10-12-2021

Use of personal data

When using our web store, we obtain certain data from you. This can be personal data. We store and use only the personal data that is provided directly by you, in the context of the service you have requested, or which, when provided, it is clear that it will be provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • Email address
  • Payment details
  • IP address

Portal Access

Our portal allows you to access a management environment where you can set up, specify and change things yourself.

Order fulfillment

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.


We can inform you of our new products and services in addition to the information on our website:

  • by email

Contact form

Our online store displays advertisements.


Cookies are used on our web store. Cookies are also placed through third parties engaged by us.

When you visit our web store for the first time, a notice will be displayed explaining why we use cookies. We interpret your further use of our web store as your consent to this use of cookies.

You are free to disable cookies via your browser. However, please note that our website may then no longer work optimally.

We have made agreements with third party cookie providers about the use of cookies and applications. Nevertheless, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note that these may change regularly).

Google Analytics

We use Google Analytics to track how visitors use our online store. We have concluded a processor agreement with Google to make arrangements for handling our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally we have the IP addresses anonymized.


We take security measures to limit misuse of and unauthorized access to personal data.

Retention periods

The personal data described above will be kept for as long as necessary to complete your orders, including warranty. Thereafter, we retain data for up to one year for the statistical purposes described. The data is then deleted unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

Third party websites

This privacy statement does not apply to third-party websites that are connected to our web store through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statement of these websites before using them.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Viewing and changing your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, please contact us at any time using the information below.

You can also send us a request to view, modify or delete this data. You can also make a request to request a data export for data that we use with your consent, or substantiated request that you want us to restrict the processing of personal data.

To prevent misuse, we may ask you to provide adequate identification when doing so. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or remove the data.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Personal Data Authority against these processing of personal data. You can contact the Personal Data Authority for this purpose.

Contact details