Disclaimer & Privacy
Theoriedoen.be considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.
In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that:
- we clearly state for what purposes we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data necessary for legitimate purposes;
- we first ask for your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to provide, correct or delete your personal data upon your request.
Theoriedoen.be is responsible for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.
This privacy statement was last updated on 10-12-2021
Use of personal data
When using our webshop, we obtain certain data from you. This can be personal data. We only store and use the personal data that is directly provided by you, in the context of the service you requested, or which is clearly provided to us to process when provided.
We use the following data for the purposes mentioned in this privacy statement:
- Email address
- Payment details
- IP address
Portal access
With our portal you can access a management environment where you can set, provide and change things yourself.
Processing order
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.
Cookies
Our webshop uses cookies. Cookies are also placed by third parties that we have engaged.
When you first visit our webshop, a message is displayed explaining why we use cookies. Your further use of our webshop is understood as consent for this use of cookies.
You are free to disable cookies through your browser. However, please note that our website may no longer work optimally.
We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these may change regularly).
Google Analytics
We use Google Analytics to track how visitors use our webshop. We have entered into a processor agreement with Google to make agreements about handling our data. Furthermore, we have not allowed Google to use the Analytics information obtained for other Google services, and finally we anonymize IP addresses.
Security
We take security measures to limit misuse of and unauthorized access to personal data.
Retention periods
The personal data described above are kept for as long as necessary to process your orders, including warranty. After that, we keep data for a maximum of one year for the described statistical purposes. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the fiscal retention obligation of seven years for payment data).
Access and modification of your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can always contact us using the details below.
You can also send us a request to view, modify or delete this data. You can also submit a request to request a data export for data that we use with your consent, or indicate with justification that you want us to limit the processing of personal data.
To prevent abuse, we may ask you to adequately identify yourself. When it comes to viewing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you can ask us to modify or delete the data.